Contact Us
Head Office
Phone 021 507 6300
Address 3 Oude Molen Road, Ndabeni, 7405
Postal Address PO Box 79, Howard Place, 7450
* Please note that our Head Office is not a blood donation venue. Please view our Where Can I Donate page to find a donation venue.
Paarl Regional Office
Phone 021 871 1031
Address 26 Zandwyk Industrial Park, Old Paarl Road, Paarl, 7646
Postal Address PO Box 422, Paarl, 7620
Worcester Regional Office
Phone 023 342 2450
Address 26 Napier Street, Worcester
Postal Address PO Box 194, Worcester 6849
George Regional Office
Phone 044 874 2074
Address The Medical Centre, Courtenay Street, George
Postal Address PO Box, 65, George, 6530
For any media queries please contact the Public Relations Office:
Manager – Public Relations
Marike Carli
Phone 021 507 6361| Cell 071 856 3625
Email marike@wcbs.org.za
N1 CITY MALL
Entrance 5
Phone 021 595 0925
BLUE ROUTE MALL
Entrance 2
Phone 021 712 4521 / 96
9 LONG STREET
Phone 021 421 2570
CAPEGATE
Entrance 3 (Close to Mugg & Bean)
Phone 021 933 9408
KENILWORTH CENTRE
Entrance 1 (Next to Dis-Chem)
SOMERSET MALL
Entrance 1 (Next to Capitec)
For any medical related queries please contact:
Manager – Donor Collections
Sister Kim Strutt
Phone 021 507 6355 | Fax 086 554 2491
Email kims@wcbs.org.za
Head – Medical Division
Dr Thembie Sitsila
Phone 021 507 6329 | Cell 083 797 0879 (Whatsapp not available)
Email thembie.sitsila@wcbs.org.za
Lead Medical Consultant
Dr Caroline Hilton
Phone 021 507 6441 | Cell 083 282 1612 (Whatsapp not available)
Email caroline@wcbs.org.za
For queries relating to blood products and services please contact:
Hospital Liason Officer
Hayley Alie
Phone 021 507 6326 | Fax 086 756 7888
Email marketing@wcbs.org.za
Groote Schuur Blood Bank
Room C13 B, C Floor, Groote Schuur Hospital, Main Road, Observatory, 7935
Phone 021 447 0055, 021 447 1443
Fax 021 448 8417
Normal Business Hours Open 24/7/365
Tygerberg Blood Bank
Next to Helipad across from Basement entry, Tygerberg Hospital, Francie van Zijl Avenue, Tygerberg, 7505
Phone 021 931 0220
Normal Business Hours Open 24/7/365
Red Cross Blood Bank
Back Lane, Red Cross War Memorial Children’s Hospital, Klipfontein Road, Rondebosch, 7700
Phone 021 686 9722, 021 689 9273, 021 685 5489
Email redcross@wcbs.org.za
Normal Business Hours Open 24/7/365
Khayelitsha Blood Bank
Next to Pharmacy, Ground Floor, Khayelitsha Hospital, Cnr Steve Biko and Walter Sisulu Drive, Khayelitsha, 7784
Phone 021 507 6464, 021 507 6468
Normal Business Hours Open 24/7/365
Mediclinic Vergelegen Blood Bank
Block 1, Ground Floor, Mediclinic Vergelegen, Main Road, Somerset West, 7130
Phone 021 852 1400, 021 851 0313
Normal Business Hours Mondays – Fridays: 8:00 – 20:00, Weekends and Public Holidays: Closed
Please contact an alternative Blood Bank for after-hours queries
Paarl Blood Bank
53 Hospital Street, Lemoenkloof, Paarl, 7646
Phone 021 871 1030
After-hours Call Cellphone Number 083 303 8658
Normal Business Hours Mondays – Fridays: 00:00 – 24:00, Weekends: 07:00 – 13:00 (On call after hours), Public Holidays: On call
Worcester Blood Bank
26 Napier Street, Worcester, 6850
Telephone Number 023 342 2950, 023 342 2450
After-hours Call Cellphone Number 082 564 5459
Email bloodbankworcester@gmail.com
Normal Business Hours Mondays – Fridays: 8:00 – 18:00, Weekends/Public Holidays and After-hours Normal Weekdays: Available on call
George Blood Bank
Medical Centre, 33 Courtenay Street, George, 6530
Phone 044 874 2074
After-hours Call Cellphone Number 082 564 5457 (MTN), 060 916 9291 (Vodacom SA)
Normal Business Hours Mondays – Fridays: 8:00 – 22:00, Weekends 8:00 – 16:00, Public Holidays and After-hours Normal Weekdays and Weekends: Available on call
Blood Donor Complaints
If you are a blood donor who would like to submit a complaint about your experience, please complete this form.
Clinician or Service Complaint
If you are a healthcare professional who would like to submit a complaint about a clinician or service received, please complete this form.
Product Complaint
If you are a healthcare professional who would like to submit a complaint about a blood product, please contact the relevant Blood Bank directly.